About

In our communication with clients, we prioritize responsiveness, flexibility, and effectiveness to exceed their expectations.

QUALITY POLICY

WHO WE ARE ?

E-GUARDIAN VN

E-Guardian Vietnam Co., Ltd., established in July 2021 in Ho Chi Minh City, is a subsidiary of E-Guardian Inc. The company boasts local Vietnamese bilingual personnel and specializes in providing customer support services in Japanese. As a new addition to the E-Guardian Group, E-Guardian Vietnam contributes to both quality and affordability.

E-Guardian Inc., founded in Japan in 1998, is a comprehensive internet security company offering solutions such as Post Monitoring, Customer Support, Debugging, and Cybersecurity, primarily serving the Business Processing Outsourcing (BPO) industry for numerous Japanese clients. Our extensive outsourced services include website monitoring, net patrol, image filtering, internet advertisement management, and non-voice customer assistance for game support services and online community management. We are committed to delivering top-notch customer support to both our clients and consumers.

As we expand our network across Asia and beyond, E-Guardian aims to establish a global presence while maintaining our commitment to quality and delivering unparalleled service experiences.

OUR PROMISE

WE GUARD ALL

TO OUR CLIENTS

We hold a responsibility to the communities we inhabit. By enhancing internet literacy within society, we aim to foster a healthy community and promote the positive evolution of internet society. Through these efforts, we contribute not only to the online realm but also to the harmonious integration with the physical world.

Furthermore, we pledge to uphold laws and regulations, contribute to meaningful social projects and welfare initiatives, and fulfill our duties as responsible taxpayers, embodying the principles of good citizenship.

TO THE SOCIETY

We take responsibility for all internet users, striving to ensure everyone can navigate the internet safely and securely through our services. Additionally, we extend our responsibility to companies offering internet services, aiming to foster partnerships with those who share our goals and view us as reliable mentors.

To achieve this, we are committed to developing and providing the best Social Web Services, continuously striving for advancement and improvement to instill confidence in users. We pledge to maintain our dedication to delivering high-quality, high-value-added services at reasonable prices.

TO OUR EMPLOYEE

We prioritize the well-being and satisfaction of all our company employees. We recognize and appreciate their contributions, ensuring they have a supportive work environment where they can perform their tasks with peace of mind.

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