GAME SUPPORT Maximize Operational Success: Harnessing Over a Decade of Gaming Expertise

We deliver tailor-made solutions by harnessing our extensive experience across diverse gaming genres, including online, social, RPGs, simulators, FPS, and TPS titles. With operations spanning eight locations nationally and internationally, our specialized gaming contact center, 'Osaka GAMELABO,' pioneers innovative research in game support, including the development of esports practice arenas. To ensure top-notch user assistance, our game support team members are passionate gamers themselves. At E-Guardian, we actively recruit Game Support Specialists who integrate gaming into their daily lives. Our unique interviewing process evaluates candidates based on their gaming history, proficiency with game devices, and other relevant factors. We foster a supportive gaming environment for our staff by providing state-of-the-art machines and terminals, encouraging gameplay during breaks, and offering play support. This ensures that our team remains engaged and up-to-date with the latest gaming trends and techniques, enhancing our ability to provide exceptional support to users. Elevate your customer support with G-Bot, E-Guardian's specialized chatbot solution for gamers. Powered by AI, G-Bot utilizes response templates to provide instant answers to inquiries. In cases where it encounters complex issues beyond its capabilities, it seamlessly integrates human assistance to ensure unparalleled support and continuous enhancement of service quality Service Outline Unlock the power of over a decade of gaming expertise within our team to optimize your operations and drive success E-Guardian builds dedicated support teams tailored to your company's needs. With over ten years of experience across email, telephone, and chat channels, our experts understand a player’s mindset. We offer flexible plans and team support to fit your budget and requirements. Our Extensive Genre Expertise Expert and User-Friendly Support Services Enhancing Customer Support Success Rates Through Synergistic Human and AI Capabilities

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